About the Brand
Q: Where can I see Shema Clothes products in person?
A: Currently, our products are available online only and cannot be viewed in physical stores. For any inquiries, please Contact us.
Q: Can I request multiple colors and choose later?
A: Unfortunately, we only accept orders for the exact items you need, so selecting multiple colors to choose from is not available.
Orders & Payment
Q: How can I place an order?
A: Orders can be placed directly through our website by selecting your desired items and completing the checkout process.
Q: What payment methods are accepted?
A: We accept all standard online payment methods available on the website at checkout.
Shipping & Delivery
Q: How long does delivery take?
A: Orders are delivered within 7 to 10 days, depending on item availability and order volume. Learn more here.
Q: Are shipping fees included in the product price?
A: Shipping fees are calculated at checkout based on the governorate selected. Learn more here.
Returns & Exchanges
Q: Can I return or exchange an item?
A: Items can be inspected upon delivery and returned to the delivery representative if there is an issue. Shipping fees for returns are the customer’s responsibility. Learn more here.
Q: Can I return an item after the delivery representative leaves?
A: Once the delivery representative has left, returns cannot be accepted. Learn more here.